Elemental analyzer parts, support and maintenance service plans

We have better options than purchasing a new instrument!

Whether you need replacement / custom parts, support, or ongoing service – we’ve got you covered with several contract levels which can be tailored to your needs. While we are always happy to help, our contracts are designed to meet your specific needs and provide the best value. 

Our team of experienced professional service engineers can help you delay the need for a new instrument by keeping your current lab equipment in tip-top shape! We also provide logistics support like relocating and re-testing equipment installed in a new location to avoid breakage and equipment downtime.

Select

General Inclusions

Priority Response
Telephone support in 2 hours or less


Priority Response
On-site within 72 hours


Technical Help Line (during business hours)


Preventative Maintenance visits suited to your needs with a defined number of PM and/or emergency visits. (Can include parts)


10% Discounted Labor


Travel Included


Tailored to your situation

Premier

General Inclusions

 Priority Response
Telephone support in 2 hours or less


Priority Response
On-site within 72 hours


Technical Help Line (during business hours)


Preventative Maintenance visits suited to your needs, with a defined number of PM visits – plus unlimited emergency visits. (Can include parts)


10% Discounted Labor


Travel Included


Tailored to your situation

Preventative

General Inclusions

 Priority Response
Telephone in 2 hours or less


Priority Response
On-site within 5 Days


Technical Help Line  (during business hours)


Preventative Maintenance visits suited to your needs. (Can include parts)


5% Discounted Labor


Travel Included


Tailored to your situation

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